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What is Copify?
Copify is a Shopify data migration and sync platform. It connects multiple Shopify stores and keeps their data in sync — automatically or on demand.
Introduction to Copify
Getting Started
Install on Shopify
Begin your synchronisation journey by installing the Copify App directly from the Shopify App Store.
The Home Hub
When you first open Copify, you'll land on the Home Hub (Dashboard). This central jumping-off point is designed to guide you exactly where you need to go based on your immediate task.
Connections
Connect and pair multiple Shopify stores.
Import Data
Bulk import products or orders via CSV.
Backups
Trigger or schedule store data snapshots.
Configuration Overview
A status banner at the top of your dashboard will always indicate your current workspace state and any active background processes.
The Home Hub Dashboard
Connecting Stores
The Connections page is where you add and manage all stores in your Copify workspace.
Connecting via OAuth
The most common way to connect stores you directly manage. This uses standard Shopify authentication to link your account.
- Click Add Store in the top-right corner
- Enter your store URL (e.g. your-store.myshopify.com)
- Authorise Copify in the Shopify admin redirect
Universal Pairing Codes
Need to connect a store on a different Shopify account or an external partner's shop? Use Pairing Codes to bypass OAuth and link stores manually.
Step 01: Host Store
Generate a 10-character pairing code from the store you want to link.
Step 02: Target Store
Enter the code in your main dashboard to establish the link instantly.
Once paired, configure a pipeline with one source and one destination. Data flows one way; create a separate pipeline if you need the reverse direction.
Store Connection Process
Data Flows
Data Flows allow you to connect your stores into a synchronisation pipeline. You define the direction of the data: who is the source and who is the target.
Real-time Sync
Source-store webhook events sync the affected record as they arrive. Best for active stores.
Scheduled Sync
Syncs run at fixed times (daily, hourly). Better for controlled environments.
Syncable Entities
Choose exactly which data types to sync. You have full control over what moves between stores.
Field-Level Overrides
Take flexibility one step further. Selectively choose how data is transformed or ignored. For example, sync everything about a product except for the price.
Data Flow Configuration
Deployments
The Deployment Wizard is a guided source-to-destination workflow for selected Shopify theme files, supported linked data, and per-market theme customisations.
The Deployment Wizard
Source Selection
Choose the source and destination stores and themes, then select the changed theme assets to move.
Asset Comparison
Review side-by-side diffs for changed Liquid, CSS, JavaScript, and JSON theme files.
Safe Mode Snapshot
A pre-deployment snapshot supports rollback when a recovery snapshot is available.
Push to Production
Execute the deployment. Status bars track the progress of every individual asset as it moves across.
Handling Conflicts
Review the theme diff before deployment. For source and destination data that diverge outside the flow, use store comparison and the dedicated conflict tools.
Overwrite destination
Keep destination
Use most recent
Combine fields
Wizard Deployment Workflow
Comparing and pushing theme assets or per-market theme customisations between Shopify environments.
Backups & Restore
Create a point-in-time backup for one entity type before a risky change, or schedule it in the store's timezone.
Entity Backups
Choose the store and entity type to snapshot. Completed backups can be downloaded as JSON or restored to the selected store:
Restore Carefully
A restore writes the backup data back to the store and can overwrite current records. Create a fresh backup first if you need to preserve the current state.
Storage Architecture
Backup payloads are stored in Cloudflare R2; the app records the backup metadata, size, item count, and expiry.
Retention Policies
Backup History Dashboard
Managing your snapshots and triggering a point-in-time restoration.
CSV Imports
Use the CSV import wizard to load data into one connected Shopify destination. Copify validates the file, maps columns, previews the result, and tracks the job in the Imports Queue.
Import Destination
Each import targets one connected Shopify store. Use the Imports Queue to monitor progress, investigate failures, and review completed jobs.
CSV Processing
Our high-performance engine parses large CSV datasets in seconds. Simply drag, drop, and map your columns to the Shopify standard.
Dynamic Field Mapping
Copify suggests mappings from your CSV headers. Review the mapping and preview before import; the queue reports progress and any failures.
Importable Objects
Bulk Importing Products
Step-by-step video on mapping CSV columns to Shopify product attributes and custom metafields.
Workspace Access
User Roles & Permissions
Full control + Billing + Store Pairing
Full access; bypasses standard permission checks
Access is granted per permission, such as connections, imports, backups, history, billing, or deployments
Grant only what each person needs
Connections, pipelines, imports, backups, history, and analytics can be granted independently.
Separate permissions let a team member view deployments, manage them, or approve them.
Assign users, manage billing or settings, and control API keys only to the people responsible.
Owner and admin roles have full access. User access is explicit and is enforced in both the app interface and its API routes.
Deployment approval workflow
Use the approval path when a production change needs a second set of eyes. A requester prepares the deployment, then a permitted approver reviews and decides whether it proceeds.
Request
A team member with deployment access selects the changes and sends the deployment for approval.
Review & act
A team member with deployment approval permission can approve, reject with a reason, or roll back a completed deployment when a snapshot is available.
Workspace Access & Approvals
How roles, granular permissions, and deployment approvals work in the Copify admin.
Sidekick Assistant
Just ask Sidekick
Copify plugs straight into Sidekick, Shopify's built-in AI assistant. Ask about your sync in plain language from anywhere in the admin — Sidekick replies with a quick summary and a link into Copify. It's read-only: it tells you the state of things, but never triggers a sync, backup, or any change.
What you can ask
Sync Status
“Is my Copify sync working?”
Pipeline count, how many have errors, the last sync time, and per-pipeline drift.
Pipelines
“Which Copify pipelines do I have?”
Every store-to-store connection with its status — links straight into the app.
Backups
“Is my data backed up?”
Backup coverage, recent activity, and when the last backup ran.
Errors & Conflicts
“Are there any Copify sync errors?”
Recent failures and conflicts, with counts for today and this week.
Read-only & store-scoped
Sidekick only sees Copify data for the store you're signed in to, and every answer includes a link so you can review and act inside Copify yourself.
Help, inside the app
The in-app documentation centre, so answers never require leaving Shopify.